Contact Customer Services with Questions and Feedback
RCSB PDB's Customer Services collects and answers questions about the website, PDB data, and structural biology. Nearly 1000 unique users initiate electronic conversations with the RCSB PDB each year.
Questions and comments come from students new to structural biology, users involved in the general study of science, and domain experts from the various disciplines that utilize PDB data.
Related resources include Help Topics for a variety of RCSB PDB services, a Website FAQ, a Glossary of Terms, a Browser Check to see if the web browser used is compatible with all rcsb.org services, and a Service Status page that indicates if all services are up and running.
Click on the Feedback button at the bottom of any page to submit questions and feedback. The form accepts attachments of related files and screenshots. Requests are automatically entered into a tracking system.